Effective Date: June 9, 2026
Business Name: High Torque Diesel LLC
Website: hightorquediesel.com

High Torque Diesel LLC accepts the payment methods made available during checkout. Available payment options may vary depending on the order, transaction amount, payment provider, or other checkout requirements.

By submitting payment information, the customer confirms that they are authorized to use the selected payment method and that the information provided is accurate.

Accepted Payment Methods

Available payment methods are displayed during checkout and may include credit cards, debit cards, digital payment methods, financing options, or other payment services supported by our website.

Not every payment method may be available for every order.

High Torque Diesel LLC may add, remove, or change available payment methods without notice.

Payment Authorization

Orders are not considered ready for processing until the required payment has been successfully authorized or other approved payment arrangements have been completed.

Payment may be delayed or declined for reasons including:

• Insufficient funds
• Incorrect billing information
• Incorrect card information
• Expired payment methods
• Payment-provider restrictions
• Fraud-prevention review
• Address-verification issues
• Security verification
• Transaction limits
• Other payment-processing concerns

If payment cannot be successfully authorized, the order may be delayed or canceled.

Payment Processing

Payments may be processed through third-party payment providers.

High Torque Diesel LLC does not intend to store complete credit or debit card numbers directly on our website.

Payment processors may collect and process information according to their own terms, privacy policies, security requirements, and fraud-prevention procedures.

Customers may be required to complete additional verification requested by the payment provider.

Order Verification & Fraud Prevention

High Torque Diesel LLC reserves the right to review orders for fraud, unauthorized payment activity, or other security concerns.

We may request additional information before processing an order, including:

• Confirmation of customer identity
• Billing-address verification
• Shipping-address verification
• Payment verification
• Contact by phone or email
• Additional transaction information reasonably needed to verify the order

An order may be delayed or canceled if the requested verification cannot be completed.

We may also decline or cancel orders that reasonably appear fraudulent, unauthorized, or otherwise suspicious.

Billing Information

Customers are responsible for entering accurate billing information when placing an order.

This may include:

• Name
• Billing address
• ZIP code
• Phone number
• Email address
• Other information requested by the payment provider

Incorrect billing information may cause payment authorization to fail or delay order processing.

Order Total

Customers should review the complete order total before submitting payment.

Depending on the order, the final total may include:

• Product price
• Applicable taxes
• Shipping charges
• Freight charges
• Special handling
• Other charges disclosed before checkout is completed

High Torque Diesel LLC will not intentionally add undisclosed charges after an order is submitted.

Pricing Errors

We make reasonable efforts to maintain accurate product pricing.

However, pricing errors may occasionally occur.

If an order contains an incorrect price, High Torque Diesel LLC may:

• Contact the customer before processing the order
• Correct the pricing error
• Allow the customer to approve the corrected amount
• Cancel and refund the affected order

An incorrect website price does not require High Torque Diesel LLC to fulfill an order at that price when the error is discovered before fulfillment.

Taxes

Applicable sales or other transaction taxes may be calculated during checkout based on factors such as:

• Shipping destination
• Billing information
• Product
• Applicable tax requirements

Customers are responsible for providing accurate information used to calculate the transaction.

Tax amounts may change if the order, delivery address, or applicable requirements change.

Processing or Service Fees

Any payment-related processing, service, or similar fee charged directly by High Torque Diesel LLC will be disclosed before the customer completes payment when applicable.

Certain third-party financing or payment providers may have their own fees, interest charges, payment schedules, or other terms.

Customers should review those terms directly with the applicable provider before selecting that payment method.

Financing & Third-Party Payment Plans

When financing, installment payments, or other third-party payment options are offered, approval and account terms are generally controlled by the applicable financing or payment provider.

High Torque Diesel LLC does not determine:

• Credit approval
• Interest rates
• Financing limits
• Payment schedules
• Late fees
• Credit-reporting practices
• Other provider-specific account terms

Customers should review the financing provider’s terms and disclosures before completing an application or transaction.

The availability of a financing option on our website does not guarantee approval.

Failed or Declined Payments

If a payment fails or is declined, the order may remain unpaid and will not be processed until an approved payment method is provided.

High Torque Diesel LLC is not responsible for fees a customer’s bank, card issuer, or payment provider may charge because of a declined transaction or account condition.

Multiple Authorization Attempts

In some situations, a customer may see a pending authorization even when an order was not successfully completed.

Pending authorizations are generally controlled by the customer’s bank or payment provider and may disappear after the provider releases the authorization.

High Torque Diesel LLC cannot control how quickly a bank or payment provider releases a pending authorization.

Refunds

Approved refunds will normally be issued to the original payment method when possible.

Refunds may result from:

• Approved returns
• Canceled orders
• Unavailable products
• Pricing corrections
• Shipping or order issues
• Other approved situations

After High Torque Diesel LLC submits a refund, additional processing time may be required before the funds appear in the customer’s account.

Refund timing is affected by the customer’s:

• Bank
• Card issuer
• Payment processor
• Financing provider

Please review our Returns & Refunds Policy for return eligibility and refund requirements.

Canceled Orders

When an approved order cancellation qualifies for a refund, the refund will generally be issued according to the original payment method.

Some transactions may initially appear as a reversed or released authorization rather than a separate refund.

Special-order, manufacturer-direct, or other restricted products may have additional cancellation requirements under our Terms & Conditions and Returns & Refunds Policy.

Chargebacks & Payment Disputes

Customers who believe there is a problem with an order are encouraged to contact High Torque Diesel LLC before initiating a payment dispute so we have an opportunity to review and address the issue.

When a chargeback or payment dispute is submitted, High Torque Diesel LLC may provide the payment provider with relevant transaction information, including:

• Order information
• Payment records
• Shipping and tracking information
• Delivery confirmation
• Customer communications
• Return or refund records
• Applicable website policies
• Other documentation relevant to the dispute

Submitting a legitimate payment dispute does not prevent a customer from exercising rights available through their payment provider or applicable law.

However, accounts or orders associated with confirmed fraudulent activity, knowingly false information, or abuse of payment systems may be restricted or refused in the future.

Unauthorized Transactions

If you believe your payment information was used without authorization, contact your bank or payment provider promptly.

You may also contact High Torque Diesel LLC with the relevant order information so we can review the transaction from our side.

Payment Security

We use payment and ecommerce systems intended to help process transactions securely.

However, no online payment or electronic communication system can be guaranteed to be completely secure.

Customers should protect their account credentials and payment information and should not send complete payment-card information through ordinary email, contact forms, or other unsecured communication methods.

Changes to This Policy

High Torque Diesel LLC may update this Payment Policy when our payment methods, providers, website, business practices, or applicable requirements change.

Updated terms will be posted on this page.

Related Policies

Customers should also review:

• Terms & Conditions
• Privacy Policy
• Shipping Policy
• Returns & Refunds Policy
• Warranty Information
• Fitment & Installation
• Emissions Disclaimer

Contact Us

For payment or order questions, contact:

High Torque Diesel LLC
702 Amsler
Houston, TX 77037

Parts Department: (346) 218-9982
Service & Repair: (713) 505-7254
Email: hightorquediesel@gmail.com
Website: hightorquediesel.com