Privacy Policy

Effective Date: June 9, 2026
Business Name: High Torque Diesel LLC
Website: hightorquediesel.com

High Torque Diesel LLC respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, create an account, request service information, or purchase products through our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account information
  • Order and transaction details
  • Vehicle year, make, model, engine, and other vehicle information
  • Product or fitment questions
  • Service inquiries
  • Messages submitted through contact forms
  • Other information you voluntarily provide

When you use our website, certain technical information may also be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring pages or websites
  • Approximate location information
  • Website interactions
  • Cookie and similar technology information

How We Use Your Information

High Torque Diesel LLC may use personal information to:

  • Process and fulfill product orders
  • Process payments
  • Arrange shipping and delivery
  • Create and manage customer accounts
  • Provide order updates
  • Respond to customer questions
  • Provide parts and fitment assistance
  • Respond to service inquiries
  • Provide customer support
  • Help prevent fraudulent or unauthorized transactions
  • Maintain and improve our website
  • Understand website usage
  • Communicate important account, order, or policy information
  • Support marketing or advertising activities where permitted
  • Maintain business and transaction records
  • Comply with applicable legal, tax, accounting, or regulatory requirements

Vehicle Information

Customers may provide vehicle information when searching for products, requesting fitment assistance, or contacting High Torque Diesel LLC.

Vehicle information may include the vehicle year, make, model, engine, drivetrain, transmission, modifications, or other configuration details.

We use this information to help identify potentially compatible products and respond to customer questions.

Customers should still verify product fitment before ordering.

Payment Information

Payments made through our website may be processed by third-party payment processors.

High Torque Diesel LLC does not intend to store complete credit or debit card numbers directly on our website. Payment information is handled according to the systems and security practices of the payment provider used during checkout.

The payment provider may collect and process information according to its own privacy policy.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate website features and improve the customer experience.

These technologies may be used to:

  • Keep customers signed into their accounts
  • Maintain shopping-cart contents
  • Remember website preferences
  • Support checkout functionality
  • Analyze website traffic and performance
  • Detect fraud or security concerns
  • Measure advertising or marketing performance

Your browser may allow you to block or delete cookies. Disabling certain cookies may prevent some website, account, cart, or checkout features from functioning correctly.

Where required, additional cookie choices may be provided through our website’s cookie-consent tools.

How We Share Information

High Torque Diesel LLC may disclose information to third parties when reasonably necessary to operate our business or provide requested services.

These parties may include:

  • Payment processors
  • Shipping and delivery carriers
  • Website hosting providers
  • Ecommerce and website-service providers
  • Fraud-prevention and security providers
  • Email or communication providers
  • Analytics providers
  • Advertising or marketing providers
  • Professional advisers
  • Government agencies or legal authorities when required by law

We do not disclose personal information simply for unrelated third-party use.

High Torque Diesel LLC does not sell personal information for monetary consideration. However, certain uses of advertising, analytics, or similar technologies may be treated as a “sale” or “sharing” of information under some privacy laws. Where applicable, customers may have additional rights regarding those activities.

Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Maintain customer accounts
  • Provide customer support
  • Maintain order and business records
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet tax, accounting, warranty, or legal obligations

Different types of information may be kept for different periods depending on the purpose for which the information was collected.

Data Security

High Torque Diesel LLC takes reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, payment system, or electronic-storage method can be guaranteed to be completely secure.

Customers should also protect their account credentials and notify us if they believe their account has been accessed without authorization.

Your Privacy Rights

Depending on where you live, applicable law may provide certain rights regarding your personal information.

These rights may include the ability to request:

  • Access to certain personal information
  • Correction of inaccurate information
  • Deletion of certain information
  • Information about how personal information is used or disclosed
  • A copy of certain information
  • Opt-out rights relating to certain advertising or data-sharing activities

Not every request or right applies in every situation. We may need to verify your identity before completing certain requests, and some information may need to be retained where permitted or required by law.

To submit a privacy request, contact us using the information below.

Third-Party Websites and Services

Our website may contain links to manufacturer websites, social-media platforms, payment providers, shipping services, installation resources, or other third-party websites.

High Torque Diesel LLC does not control the privacy practices of those third parties. Customers should review the privacy policies of third-party websites and services before providing information to them.

Children’s Privacy

Our website and online store are intended for general customers purchasing diesel products and services and are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

High Torque Diesel LLC may update this Privacy Policy when our website, business practices, technology, or legal requirements change.

When changes are made, the updated policy will be posted on this page and the effective or updated date may be revised.

Customers are encouraged to review this page periodically.

Contact Us

Questions, concerns, or requests regarding this Privacy Policy may be directed to:

High Torque Diesel LLC
702 Amsler
Houston, TX 77037

Phone: (713) 505-7254
Email: hightorquediesel@gmail.com
Website: hightorquediesel.com